1. Create template, select color and fonts and create chapters
You can design your own personal sticker album in our STICKERSTARS Designer. To do this, open our Designer by clicking on the “Create album” or “Start for free” button on our website. First select the template you want and click on “Next” to choose a style. Various colors and fonts are available here. Click on “Back” if you want to change the template you selected in the first step, or on “Next” if you are happy with your previous selection. If you click on “Next”, you can create different chapters for your album. These form the table of contents of your album and give your album structure. When you have finished this step, click on the “Create album” button.Translated with DeepL.com (free version)
2. Login/registration; editor; order
Click on the “Create album” button to go to the next page. If you are not yet registered, you can create an account here with your e-mail address and a password of your choice or log in with your Facebook account for the first time. If you already have a customer account, click on the “Log in” button to log in with your access data.
After you have registered or logged in, our editor will open. Here you can design your album and add the stickers you want.
When you have finished designing, click the “Order now” button. This will initiate the checkout process. On this page you can select the desired quantity of albums, enter or check your delivery and billing address and select your preferred shipping and payment method.
We offer you the option of paying by invoice.
The page is also an overview of your data, the items you have placed in the shopping cart and the costs you will incur. Please check that all details are correct. By clicking on the button “Order with costs” you submit a binding offer to purchase the goods in your shopping cart and send your order to us.
3. Order confirmation
You will receive a confirmation of receipt by e-mail, which lists your order once again; this e-mail does not constitute acceptance of your offer, but serves solely to inform you that we have received your order.
4. Conclusion of contract
The presentation of our goods in our online store does not constitute a binding offer on our part. With your order, you are submitting a binding offer to us. When a contract is concluded between you and us depends on the payment method you choose.
We offer you the option of paying by invoice. A contract between you and us is therefore concluded when we issue an express declaration of acceptance or when the goods are dispatched, whichever is the earlier.
5. Payment methods
When ordering via our online store, we offer you the following options for paying for the goods:
We offer you the option of paying by invoice. After a contract has been concluded between you and us, we will send you the invoice by e-mail with the request. Payment is due within 30 days of receipt of the invoice.
6. Storage of the contract text
We save the text of the contract and send you the contract documents by e-mail. You can also view your order on our website after you have logged in and check the status of processing at any time.
7. Statutory liability for defects
For all products that you can order in our online store, the statutory warranty rights apply, unless otherwise regulated in § 3 of our General Terms and Conditions.
8. Contract language
The contract language is German.
9. Exclusion of the right of withdrawal
We would like to point out that the albums offered by us are contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. A right of withdrawal is therefore excluded in accordance with § 312g para. 2 no. 1 BGB. The contract language is German.
10. Complaints/online dispute resolution
If you have cause for complaint, you can enter your complaint on the online dispute resolution website provided by the European Commission. Your complaint will then be forwarded to us. Please click on the following link and follow the instructions there: https://ec.europa.eu/consumers/odr/.
Of course you can also contact us by e-mail or phone:
E-Mail: support@stickerstars.de
Phone: +49 (0) 30 555 714 33
11. Consumer arbitration
We do not participate in dispute resolution proceedings before a consumer arbitration board and are not obliged to do so.p